Add ticket_state_id to convert endpoint (Unstable)#440
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junaid-zaidi-intercom merged 1 commit intomainfrom Apr 8, 2026
Merged
Add ticket_state_id to convert endpoint (Unstable)#440junaid-zaidi-intercom merged 1 commit intomainfrom
junaid-zaidi-intercom merged 1 commit intomainfrom
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The public API convert endpoint now accepts an optional ticket_state_id parameter to set the initial ticket state during conversion, matching the existing update ticket endpoint pattern. Co-Authored-By: Claude Opus 4.6 (1M context) <noreply@anthropic.com>
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adisan19
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Why?
The public API convert endpoint now supports an optional
ticket_state_idparameter to set the initial ticket state during conversion, gated to the Unstable API version.How?
Adds
ticket_state_id(string, optional) to theconvert_conversation_to_ticket_requestschema in the Unstable spec only, matching the existing pattern fromupdate_ticket_request.Related:
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